Welcome! This is part of our How to Become a Bookie series. Here we talk about the importance on keeping clients satisfied, and 
how to do it.
Become a Bookie: Satisfaction
Keeping players satisfied should be your ultimate goal as a bookie.
The agent must be able to keep his clients satisfied, and motivated to continue to place bets.
Otherwise, they are likely to get their wagering action somewhere else.
Another advantage of keeping players happy is that they will spread positive word of mouth about the bookie, and that can definitely lead to signing up new clients.
Be Welcoming
A good first impression is very important when it comes to recruiting new clients.
Make sure to always carry business cards with your personal contact number, in order to pass them around when necessary.
Speak their Language
Getting closer to your current clients or to potential ones can be less difficult if you manage to speak their language.
Try to get in your client’s shoes, and see things from their point of view.
Be Fair and Honest
Being far and honest with clients should definitely be your motto as a bookie. Fairness and honestly are definitely two of the qualities that are linked to successful bookies.
Always remember to pay your players on time when they win. Not only because it is the right thing to do, but because you also want to collect your earnings when they lose.
If you are fair and honest to your clients, they are certainly going to be reciprocal to you.
Always remember to pay your clients on time when they win, so you can collect your earnings when you do.
Thanks for watching! Feel free to check out the rest of the series, or call us for more information!
